Recent content by Quadratec

The RES-Q 42" Recovery Boards are there when you need them most — mud, snow, sand or wherever you need traction. These lightweight recovery boards feature an aggressive tread pattern with deep cleats designed to give your tires the ultimate grip when traction is at a minimum. Be the hero. Grab...

We are excited to announce the release of two brand new recovery kits to give you the confidence to conquer the path ahead. The Res-Q Premium Recovery Gear kits are designed in either a rope-style kit that includes a 30-foot recovery rope, or strap style that incorporates a 30-foot recovery...

Hey there! I would be happy to look into this for you if you would like to private message me your order information! We are still very much in business! However we have our network and servers are undergoing important upgrades and maintenance. During this time that you may here that our...

Hey there, Please send me a PM with your name and address or an old order number and I would be happy to mark your account. Unfortunately there is not a way on the website to mark that account it is in our internal system. Thank you! Hailey

I am very sorry to see this. My presence on this forum moving forward will be increased. Can you please send me a PM with your name and address? I would like to see who you spoke with and make sure that it does not happen to someone else. Again, I am very sorry. Thank you, Hailey

Hello, I apologize for the delay in response. I sincerely apologize for the troubles that you have had with those orders. If you have any issues with anything please PM me and I am more than happy to look into it and do anything I can to figure it out. Thank you, Hailey

Thank you! I appreciate it! :) I will always do what I can to help out! Just send me a message here if you have any questions or concerns. Thank you Hailey

Hey! I do have a 2012 JK and a 1997 TJ! -Hailey

Hello Chris, I am very sorry that you feel that way and I do apologize for anytime that you had a poor encounter with our agents. We are constantly increasing our monitoring and training classes to better our agents moving forward. I am more than happy to help out all of our customers as much...

Hey Jerry, I do apologize for that previous experience that you had. We are constantly updating the website to reflect the most accurate information that we have available. We do care about providing accurate information to our customers and providing the best advice or guidance possible...

Hello there, I would be happy to look into that order if you would like to send me your order information. Thank you Hailey

Hey there, I do apologize for the previous experiences that you have had with our customer service. I would be more than happy to look into this so this does not happen to any other customer. We do offer order cancellations in your account on the website. The only time you would not be able to...

Hey there, I am very sorry to see this and I am more than happy to look into this order for you. Can you please send me a message with your order number? Thank you Hailey

Hey there, I do apologize and I am sorry to see this. If you have not gotten through on the phone, the hold times are low right now. I would be happy to help here as well if you wanted to send a PM with your name and order number. Thank you Hailey

Thank you! I appreciate that! I would be happy to help with any questions you may have or would like a quote ahead of time. Feel free to send me a PM! Thank you Hailey