I had a similar thing happen. Car wash almost tore the driver side mirror right off my truck. Fortunately, only the mirror itself was damaged. This was a gas station car wash so not their primary business.
I immediately went inside and told them. They did what you describe, took pictures and reported it to their insurance company. I got a quote for the repair and they sent me a check (eventually). But there was no drama or anything. It just took a while.
I replaced the mirror myself and pocketed the difference.
I immediately went inside and told them. They did what you describe, took pictures and reported it to their insurance company. I got a quote for the repair and they sent me a check (eventually). But there was no drama or anything. It just took a while.
I replaced the mirror myself and pocketed the difference.