The initiation of death throes for most companies is when they threaten to sue for slander for which the perfect defense is truth. Seriously you fucktards, you took his money, you didn't build the parts, you have offered nothing substantial with regard to a viable resolution and now you want folks to shut up about it? WTF did you think was gonna happen?The Pirate thread on this is great. I'm in a couple of facebook groups as well and it has been relentless. Not sure if torq is gonna recover from this fiasco...
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I haven't read anything about it, but I'm going to assume he didn't pay with a credit card, so a chargeback is out of the picture?
At some point reality has to set in. You man up, recognize the error of your ways, borrow the money from someone other than your customers and pay the man. You make a public apology, you make amends, and you do your very best to never let it happen again.Beat Not Babied Instagram page posts a crap load of them, it's hilarious.
Not sure if you can issue a chargeback two years out. I'm definitely assuming he didn't hand over $16.5k in cash...
I see that from quite a few trying to blame Doug or get him to share the blame. It is easy to understand if you have dealt with very specialized equipment and long lead times before. That and not being that familiar with all the card policies out there, I doubt any will have a chargeback window of that time frame but I've been wrong before.Not sure if you can issue a chargeback two years out. I'm definitely assuming he didn't hand over $16.5k in cash...
Custom work (as I understand it) is just that. Custom and specialized and at the time, fairly cutting edge. I wouldn't expect them in 3 months. I know from just the little bit of custom stuff I do that one hiccup at a machine shop will cost me 30 days and I'm not doing anything special, just machine a couple of steering knuckles.Yeah, I believe there is a time limit on it. Not sure what it is, though after 3 months I would be wondering where the hell my axles were.
I see that from quite a few trying to blame Doug or get him to share the blame. It is easy to understand if you have dealt with very specialized equipment and long lead times before. That and not being that familiar with all the card policies out there, I doubt any will have a chargeback window of that time frame but I've been wrong before.
The sad part about the whole mess is we don't know what the content of the original agreement was, what was discussed and what each party walked away believing was to be done and when.I've never ordered anything with that large of a lead time before. I'm assuming it would be common practice to put half down and half when they ship (from my understanding behind the $$$ of torq axles, that might be the case in Doug's scenario). It is a hard situation because the supplier obviously wants some cash before they start building custom axles, but then you are opened up to getting screwed.
I like how my shop did it when they spent 5 months swapping frames for me. Just small payments along the way so they were secure and one big one at the end. I was actually able to go into the shop to see the progress so that is a little different of a situation though.
I don't know what the mystery is about.
Doug's axles are clearly in the same shipping container as Hillary's emails and Trump's tax returns.
Now I get the torq axle memes I've been seeing on IG. Looks like quite the shitstorm.
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Not sure if you can issue a chargeback two years out. I'm definitely assuming he didn't hand over $16.5k in cash...
I see that from quite a few trying to blame Doug or get him to share the blame. It is easy to understand if you have dealt with very specialized equipment and long lead times before. That and not being that familiar with all the card policies out there, I doubt any will have a chargeback window of that time frame but I've been wrong before.