I used to have a MileMarker 9500, don't know if it was this particular model. It worked ok, one thing it had that I liked was a disconnect switch on the winch, it simply isolated power from the motor in case the remote connection failed (?). The outside finishes were crap, the spreader bars for the two case halves started out chrome, in a matter of 30 days they were rusted. The "powder coating" was crap as well, but since the case is aluminum it really did not matter. It always worked when I plugged in the remote and used it..... Most inexpensive winches use powdered metal gears as opposed to cast/forged/or machined gears, but it did not fail to perform when called upon....... I would not buy another one unless I was in dire need and did not have the funds for a Warn......