I was trying to purchase the 1.25" Savvy body lift because of its aluminum construction and the negative things I've been hearing about the JKS BL. I visit the Savvy website and their price of $134.95 seems very fair. However when I type in my shipping info the shipping quote is $23 (ground). That is ridiculous for something so small and light but I got over it. I decided to contact them regarding the 8% discount I read other site members have received on their recent orders. Well....Savvy informs me that they no longer give a discount to our Jeep site members but I'm in luck they have a 5% discount code I can use. WHOOPIEEEE what a bargain!! This also was a bit frustrating but I got over it. LOL
I decide to pull the trigger and purchase the BL (even though I'm not happy with the shipping cost). This is the point that I get pissed off! When I go to check out the total includes shipping at $23. When I go to final payment magically the shipping jumps to $30??? I try this multiple times on different computers and the same thing! Mind you that I have already input my shipping info and received a quote for $23!
I decide to contact Savvy directly by phone and ask what was going on. They had no explanation but didn't offer to rectify the problem! Basically they said take it or leave it! They said if there is a discrepancy in the shipping they would "probably" refund the difference. LOL
Honestly the difference of $7 is not that big of a deal but it's concerning and their indifference about it really pissed me off. I wonder how many people don't even realize the shipping price is changing at checkout???
I don't trust a company that operates this way so I don't care how good their product is...I'll take my business elsewhere.
I decide to pull the trigger and purchase the BL (even though I'm not happy with the shipping cost). This is the point that I get pissed off! When I go to check out the total includes shipping at $23. When I go to final payment magically the shipping jumps to $30??? I try this multiple times on different computers and the same thing! Mind you that I have already input my shipping info and received a quote for $23!
I decide to contact Savvy directly by phone and ask what was going on. They had no explanation but didn't offer to rectify the problem! Basically they said take it or leave it! They said if there is a discrepancy in the shipping they would "probably" refund the difference. LOL
Honestly the difference of $7 is not that big of a deal but it's concerning and their indifference about it really pissed me off. I wonder how many people don't even realize the shipping price is changing at checkout???
I don't trust a company that operates this way so I don't care how good their product is...I'll take my business elsewhere.