Wanted to warn members about Morris 4x4

[Jeffreybomb]

Yada, yada, yada.

Sigh. Nevermind, Chris.

It's kind of funny to watch you blame the big, bad, mass media for all the world's woes while simultaneously advocating for the richest man on the planet and his often-unregulated website selling so much cheap knock-off crap.

Enjoy that.

 

[MossGreen98!]

Morris got bought out by AutoAnything in March. I’ve been trying to get a replacement part for 2 months... they just asked me to reach out to the vendor direct to explain the issue. (Issue being I sent them back a piece and they haven’t sent me the replacement).... ridiculous. The customer should not have to reach out to their vendor!

 

[Chris]

Morris got bought out by AutoAnything in March. I’ve been trying to get a replacement part for 2 months... they just asked me to reach out to the vendor direct to explain the issue. (Issue being I sent them back a piece and they haven’t sent me the replacement).... ridiculous. The customer should not have to reach out to their vendor!

Definitely not. Any good business would simply refund you or ship you the replacement part ASAP.

I didn’t know they had been bought out by AutoAnything.

 

[Mr. Bills]

Post #34 seems to be missing.

Wait, it seems that Post #34 was by @Jeffreybomb and he has blocked me.

 

[Mr. Bills]

I tried to do business with Morris 4x4 last year. I could never get anyone to respond to my emails or pick up the phone so I went elsewhere.

Now that I hear the news that Morris 4x4 was purchased by AutoAnything the lack of responsiveness last year makes sense - it is one of the symptoms of a business that is either failing or has become stagnant with the owners hanging on just long enough to dump the enterprise on someone else

 

[2005tj]

Right?

Discount Tire has a price match guarantee, but they are brick and mortar. I regularly take advantage of their price matching as well, because anytime I go in for new tires, I will look them up online first, then they will match the best online price, no questions asked.

But that only works for brick and mortar in most cases.

In the modern day of online buying, companies need to be concerned first and foremost with customer service. This is one reason Amazon has thrived in my opinion.

Super fast shipping times (which has spoiled us all) and returns that are so effortless it's almost unbelievable (as long as it's fulfilled through Amazon and not a third party seller).

I'm not going to lie, I love ordering something and in most cases getting it either the next day or 2-days later.

I had to contact holly directly to actually get a straight answer. It’s insane that they don’t care.

 

[Jodh]

I ordered a wheel speed sensor from Morris and here is the text thread with their customer service

Right after that I got an email saying my order was canceled

 

[Mr. Bills]

Did they already charge your card?

 

[Jodh]

Yeah they charged it on Monday

 

[Mr. Bills]

Stay on that. If a credit doesn't post in 2-3 days then immediately file a dispute with your CC company.

 

[Jodh]

Will do

 

[Jodh]

Then at 430pm today I get an email from them saying my order has shipped. At 930am the shipping label had been created. So while we were having that conversation guess they were getting my order ready to ship. Guess we'll see if it got canceled.
They are totally jacked up.

 

[Mr. Bills]

This company carries little or no inventory. Almost everything is drop shipped. Dont get scammed. Call your credit card company.

 

[Chris]

Anyone still want to do business with @Morris 4x4?



What a joke, honestly.

 

[BuildBreakRepeat]

Anyone still want to do business with @Morris 4x4?



What a joke, honestly.

It’s been months....I should have used a credit card.

 

[Chris]

It’s been months....I should have used a credit card.

What did you use? Even debit cards can file chargebacks.

 

[BuildBreakRepeat]

What did you use? Even debit cards can file chargebacks.

Yeah I used my US Bank card. I’ll call them tomorrow.

 

[Chris]

Yeah I used my US Bank card. I’ll call them tomorrow.

Yep, even if it's a debit card, as long as it has a major logo on it (i.e. Visa) you should be able to. I've filled a chargeback on my Visa debit card a number of times.

 

[BuildBreakRepeat]

Yep, even if it's a debit card, as long as it has a major logo on it (i.e. Visa) you should be able to. I've filled a chargeback on my Visa debit card a number of times.

Thanks for the advice! I thought I was up to the mercy of morris 4x4

 

[Chris]

Thanks for the advice! I thought I was up to the mercy of morris 4x4

The fact that you've been waiting that long is deeply concerning, that's for sure.