We see sloppy work from local machine shops fairly often. They get into a hurry and quality goes down.
As soon as you bring it to their attention, they always seem to "fix" the problem and all is well again.
They just got sloppy or in a hurry and tried to blame the cut off saw. I bet the rest of the batch is nearly perfect.
Just out of curiosity, do you supply the machine shops with a drawing that has tolerances, or just a sample? We have got into some pretty big pissing matches with a couple shops over tolerencing issues.
If they listen, take notes, and pay attention, I've bought enough machine time to get them to build from the sample easily, effectively, and at the lowest cost for both of us possible. For this part, it is simple. I don't need the saw cut face machined flat. The hole is clearance for 9/16" or .570 or so. The slot is critical in overall length, width and height so it is the only close tolerance section of the part and even that isn't hard.
I always go over the part, how I need it done, where the tolerances matter, and stand there with a sample in hand while we go over it. I stay after it until I see the light bulb turn on and they understand my needs. Again though, they have built these before, it wasn't an issue, they will get this one correct, but damn, 50 thou?
In perspective, I do business with 4 different machine shops currently depending on the part. I do about 100 grand a year with one of them.