I have had poor experiences getting Discount to balance my tires correctly and I really hate having to push the installers harder and harder to balance my tires better than they typically do because after one or two tries, they start to act like I'm imagining vibrations that don't exist or they think my Jeep has other problems.
Bit of a disappointing story with Discount. I bought my Jeep in Kansas and it needed tires before I brought it to Texas. So, I bought from a place called Kansasland tire. They did an OUTSTANDING job installing them. Took about one hour for all 4, no vibrations whatsoever, I was able to drive away with no issues at all. The tires were Goodyear Wrangler Duratracs, 31x10.5 mounted to 15x8 wheels.
They remained perfect like this until I reached 6,000 miles and decided I would take the Jeep to Discount since there is no such thing as Kansasland in Texas. So, naturally I had to buy a R&B package for about $60 since I didn't get the tires from Discount originally. Fine. Well, as soon as I left Discount, I hit the highway and first thing I notice is the Jeep is shaking once I get going about 60. So, I bring it back to the store and they "balance" them again. Same deal. Did this again, same deal, again.
After becoming fed up, I went home and contacted who at the time was my local mechanic. This was when I first owned Jeeps so I didn't know hardly anything back then. I didn't want to press the tire guys too much and I didn't really know what to do. So my mechanic guy said to buy the road force balancing. I did, what do ya know, no fix.
Where I screwed up is by bringing it in in the first place. Tires need to be rotated every 5,000-6,000 miles. They don't necessarily need balancing. My tires were still balanced perfectly fine and where they ruined it was performing a balance on already balanced tires and invariably screwing up what was a good thing. They also put those funky ugly clip on outside balance weights on my wheels and made them look ugly.
I eventually took it to Modica Brothers (a local tire shop in southeast Texas) and they fixed me up well. Unfortunately I don't live there anymore or else I would absolutely go to Modica Bros. Discount gives me no confidence after that fiasco and I really don't want to go drop down $1400 on tires that I'm going to have to really reign down on the workers to install properly.
I'm thinking I'll try buying from a Goodyear shop for my next set of tires (I only go with Goodyear tires). Hopefully Goodyear isn't a disappointment also. I'll either go with Goodyear or a local shop. As long as they balance them correctly, I'll just rotate them and probably be fine. I'm trying to avoid Discount for anything other than car tire purchases. I'll take Jeeps elsewhere.