Odyssey will not honor their warranty anymore. They have turned to crap. After 10 years with a Diehard Platimum (Odyssesy) I purchased another Odyssey 3 years ago from AutoZone. The battery died and won't hold a charge. Battery has been well maintained, topped off as needed with a Ctek quality charger. Took it back to Auto Zone still under warranty (4 year warranty). Auto Zone no longer carries Odyssey (for good reason) so they cannot do an exchange, have to contact Odyssey directly. I sent Odyssey proof of purchase and a battery health report from Auto Zone. Odyssey will not warranty their battery.
Stay away from Odyssey now. Looks like they have gone the path of Optima. From now on, I think I will just stick with NAPA (East Penn) or Costco. Shame to pay $320 for a battery from a company that will no longer stand behind their warranty. This also includes Northstar and X2. All the same group of companies.
Note: Autozone will exchange it for their Duralast AMG (no charge). Not a fan of Duralast, but good on Auto Zone to still try and help out. I also had my alternator rebuilt 3 years ago when I purchased the Odysses battery to help ensure proper charge as well.
Stay away from Odyssey now. Looks like they have gone the path of Optima. From now on, I think I will just stick with NAPA (East Penn) or Costco. Shame to pay $320 for a battery from a company that will no longer stand behind their warranty. This also includes Northstar and X2. All the same group of companies.
Note: Autozone will exchange it for their Duralast AMG (no charge). Not a fan of Duralast, but good on Auto Zone to still try and help out. I also had my alternator rebuilt 3 years ago when I purchased the Odysses battery to help ensure proper charge as well.
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