This happened a couple of nites ago, driving home from dance class. The throttle linkage disconnected itself on a freeway offramp, so I had no "go". I was on the shoulder, emergency flashers going, inching along to get to a nearby parking lot when a Ford explorer sideswiped me.
My first thought was, of course, that a fucking smartphone was involved, but the driver told me he was driving tired home from work and "closed his eyes for a second". He was contrite, called his InsCo (Progressive), and setup a claim for me on the spot. Took 30 minutes for the FHP to arrive, there I am on the side of the road in a (practice) Belly Dance costume complete with ankle length skirt! Glad it was warm enough, but to make the experience complete I stepped on a fire ant mound.
Progressive called me the next day to discuss things - of course they started immediately on the "T" word. "YOU. WILL. NOT. TOTAL. MY. CAR. It was in perfect condition before YOUR client hit it." So I have *that* battle to deal with. Again.
Then they insulted my intelligence. Asked me if I had a smartphone (!!). Then went on about if I had one I could send them some pictures. WHAT. THE. FUCK? Told the gal that I can send her all the pictures she wants via email or their website! "Oh!" So she sends me a link and I take and upload a pile of pix for her. Have these stupid things gotten to the point of people not even realizing that there are better, easier, and cheaper ways to accomplish the same thing - that there are actual cameras?
Had a similar situation about 3 weeks ago when someone wanted me to take a picture of a document and send it to them - I told this one that I'd scan it - better quality and easier - and send that to her. She obviously didn't grok using a dedicated machine for anything...
So tomorrow I'm taking it to the recommended by my mechanic body shop to see what they say...
Oh joy...