Exactly. I only went there because they had oil changes for $19.95, which included topping off fluids, checking the brakes and rotating the tires. I stopped going after getting into an argument with the manager and calling him some choice names.
When I go to any while you wait repair place, I watch them like a hawk. I don't sit in the waiting room reading magazines. I usually strike a conversation with the mechanic so he doesn't feel like I don't trust him. When I lived in Dallas most shops wouldn't let you go into the repair area. I usually ignored it!