How would you suggest getting this bend out of my bumper?

Well, it makes perfect sense from a business stand point. If I return it, they have to pay for return shipping, restocking, then shipping me a new one. That's got to be maybe $200 just in shipping alone, given how heavy and large this thing is.

That bend was just stupid easy to get out. I thought it would be much harder, but it took one swing of the hammer with a 2x4 and that did it.
 
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Chris said:
Will they really? Should I just email them photos and ask them to take some money off since it's damaged?

FYI, I fixed it... It took me literally a minute. Got a hammer and a piece of wood, gave it one big smack, and BOOM, came right out on the first hit. No damage whatsoever.
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Did you hit the wood with the hammer over the spot?
 
jeep_boss said:
Yeah they aren't too bad. Morris 4x4 Center OTOH - f**k those guys! They seem to farm out customer support to Hyderabad, they'll never get my business again.
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Just to be fair, I have ordered from Morris several times, and the CS has been great. I even ordered an adjustable rear track bar, and it came with the wrong end, it was replaced without question. So not everyone has a 'never order from them again' experience.

Their shipping to NM has always been free and arrives within 3 days of shipment.
 
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Chris said:
Called Quadratec, got $125 back as a refund. I'm happy about that considering the bend was easy to get out.
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So QT didn't turn out to be the evil vendor after all...sometimes, you just gotta go with whoever has the stuff. Good for them for refunding you a big chunk.

I've only had good experience with them, in spite of their higher than most prices.
 
glwood said:
So QT didn't turn out to be the evil vendor after all...sometimes, you just gotta go with whoever has the stuff. Good for them for refunding you a big chunk.

I've only had good experience with them, in spite of their higher than most prices.
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I didn't have a choice ultimately. They were the only one other than Morris who still had these bumpers listed for sale.

But yes, they made things right for sure!
 
BendLarry said:
I think i would not feel right taking money for something that was so easy to make straight. Hmmmm


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To me there is still risk, if the powder coat is cracked (might not be able to see it) it will flake off for sure and Chris will be spending $$ to fix it in a few months....he could have been a real PIA and had them pick it up and ship out a new one!
 
cliffish said:
To me there is still risk, if the powder coat is cracked (might not be able to see it) it will flake off for sure and Chris will be spending $$ to fix it in a few months....he could have been a real PIA and had them pick it up and ship out a new one!
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I seriously doubt there will be any issue resulting from something that minor. Companies charge high prices for a lot of reasons, justified and not.


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I paid over $600 for the bumper. It came with a bend in it, and there is a mark on one end where powder coat has been rubbed off (most likely from being in the box). It's small and I can touch it up with some paint, but the fact is that I paid $600+ for a bumper that should have been perfect. I could send it back and take my chances with another, but receiving a little money in exchange for keeping it seems fair to me, even if it's something I can fix.

My conscious can live with this just fine. No one got screwed over here, including Quadratec.
 
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Chris said:
I paid over $600 for the bumper. It came with a bend in it, and there is a mark on one end where powder coat has been rubbed off (most likely from being in the box). It's small and I can touch it up with some paint, but the fact is that I paid $600+ for a bumper that should have been perfect. I could send it back and take my chances with another, but receiving a little money in exchange for keeping it seems fair to me, even if it's something I can fix.

My conscious can live with this just fine. No one got screwed over here, including Quadratec.
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Different generation I guess.


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Chris said:
That's what I was thinking. This box has to weigh 90 lbs, and it's huge. I'm guessing that would be almost $200 in shipping both ways.
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Chris said:
I paid over $600 for the bumper. It came with a bend in it, and there is a mark on one end where powder coat has been rubbed off (most likely from being in the box). It's small and I can touch it up with some paint, but the fact is that I paid $600+ for a bumper that should have been perfect. I could send it back and take my chances with another, but receiving a little money in exchange for keeping it seems fair to me, even if it's something I can fix.

My conscious can live with this just fine. No one got screwed over here, including Quadratec.
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full disclosure here...my passenger side mounting point has some powder coat flake off d/t shipping. I had Mopar flat black and nobody will ever know it was there except you guys now hahah. You got a steal for that bumper of you got 125 back. Well done
 
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Starrs said:
full disclosure here...my passenger side mounting point has some powder coat flake off d/t shipping. I had Mopar flat black and nobody will ever know it was there except you guys now hahah. You got a steal for that bumper of you got 125 back. Well done
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I agree! You touched it up with Mopar flat black? Where did you get the paint. I need to order some!

It's a small area, but again, when you pay this much for a bumper, it should be perfect IMHO.
 
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Chris said:
I agree! You touched it up with Mopar flat black? Where did you get the paint. I need to order some!

It's a small area, but again, when you pay this much for a bumper, it should be perfect IMHO.
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I’ll pm you when I get home. It’s a small bottle that was made for my jk hard top. Color matches up perfect. Got it off amazon.
 
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