Very smart scammer almost got me.....
I was driving to Arizona and got a phone call from the USAA fraud department. I recognized the number they called me from was USAA's number 800.531.8722. The man (who was very well spoken) asked if I had made a charge for $1532 in Florida. I answered no. He mentioned another charge, I said I did not do that one either. He said let me put you on hold while I freeze your card. He came back and said he was going to text me a code. I received the code and it was from USAA. Just before I read it to him. The call dropped (I was in a mountain pass). I called USAA and they said they did not call me!!!! They transferred me to the fraud department where they explained the scam to me.
This guy that was calling me was on the phone with USAA at the same time. He set his phone's fake number to that of USAA. He was actually putting me on hold to ask the USAA rep to text a PIN reset code to me. Then he comes back on the line with me and asks to read him the code. Once I read him that code, he would then put me on hold and read the code to the actual USAA rep on his other line to get into my account. Lucky for me, the call dropped. It seemed so legit while it was happening. The guy spoke perfect English and seemed intelligent. The call came in with USAA's number on it. The text message came in on the text id that USAA uses (that's because it really was USAA texting me).
How to prevent this: If anybody contacts you from your financial or other institutions (for whatever reason), hang up and call them back.
Also, make your email very secure. Most password resets involve sending you an email with a temp password. If the scammers hack into your email, it could be very bad.
I was driving to Arizona and got a phone call from the USAA fraud department. I recognized the number they called me from was USAA's number 800.531.8722. The man (who was very well spoken) asked if I had made a charge for $1532 in Florida. I answered no. He mentioned another charge, I said I did not do that one either. He said let me put you on hold while I freeze your card. He came back and said he was going to text me a code. I received the code and it was from USAA. Just before I read it to him. The call dropped (I was in a mountain pass). I called USAA and they said they did not call me!!!! They transferred me to the fraud department where they explained the scam to me.
This guy that was calling me was on the phone with USAA at the same time. He set his phone's fake number to that of USAA. He was actually putting me on hold to ask the USAA rep to text a PIN reset code to me. Then he comes back on the line with me and asks to read him the code. Once I read him that code, he would then put me on hold and read the code to the actual USAA rep on his other line to get into my account. Lucky for me, the call dropped. It seemed so legit while it was happening. The guy spoke perfect English and seemed intelligent. The call came in with USAA's number on it. The text message came in on the text id that USAA uses (that's because it really was USAA texting me).
How to prevent this: If anybody contacts you from your financial or other institutions (for whatever reason), hang up and call them back.
Also, make your email very secure. Most password resets involve sending you an email with a temp password. If the scammers hack into your email, it could be very bad.