Thanks guys, much appreciated. I'll take this opportunity to share the rest of the story. When I decided to order these the other day I stumbled onto Ranchos rebate. Went to buy them from Amazon but they were $195 so they didn't qualify for the rebate plus I wasn't sure if they're even an authorized dealer as required by Rancho. Anyway ended up finding them at 4wheelparts for $208 & they're a dealer so it made sense, spend $13 more but get $50 back.
Today two boxes appeared, the first contained 3 rear shocks (2 bearing the model number I ordered & the third bearing a number I did not order). The second box contained 1 front shock.
No big deal, sh!t happens. I called 4wheelparts & explained to the nice lady I spoke with that my Jeep is set up in the more customary way with 2 front wheels & 2 rear, we both laughed & she made the correction, overnighted out the correct front that was missing & emailed a return label for the rogue rear extra shock.
After that I decided to take a closer look at the 3 ones I intended to keep & discovered this compression issue. I called back and explained the issue, actually spoke with the same nice lady. She told me this was now a warranty issue & she'd have to contact Rancho .
Uncle!
All 4 are going back. I had hoped to get these on this week in advance of this weekend's trip to the mountains but that's not looking likely.
Today two boxes appeared, the first contained 3 rear shocks (2 bearing the model number I ordered & the third bearing a number I did not order). The second box contained 1 front shock.
No big deal, sh!t happens. I called 4wheelparts & explained to the nice lady I spoke with that my Jeep is set up in the more customary way with 2 front wheels & 2 rear, we both laughed & she made the correction, overnighted out the correct front that was missing & emailed a return label for the rogue rear extra shock.
After that I decided to take a closer look at the 3 ones I intended to keep & discovered this compression issue. I called back and explained the issue, actually spoke with the same nice lady. She told me this was now a warranty issue & she'd have to contact Rancho .
Uncle!
All 4 are going back. I had hoped to get these on this week in advance of this weekend's trip to the mountains but that's not looking likely.