Didn't know where else to throw this post, but here seems as good a place as any. So, my 30-year-old Whirlpool washing machine had its first major failure. It stopped working Thanksgiving morning. Neither the basket (tub) nor the agitator was working, and there was this God-awful ratcheting sound emanating from deep within the bowels of the machine. I suspected the coupling between the motor and transmission had failed, so I tore it apart. Nope, the coupling is fine. So, I removed the drive block. It's deteriorated somewhat, but not enough to cause what is happening. Clutch must be bad, then. No, clutch and basket-drive both check out okay. I decided to clean up the 30 years of grime and Squatch hair whilst pondering what the hell could be wrong. While cleaning up the transmission, I found that the transmission shaft that is driven by the coupling has worn so badly that the flat "sides" that are meant to be engaged by the coupling are no longer there, and all that remains of the shaft's original shape is a couple of high spots that have been hogging out the coupling's mounting hole. As they won't just sell me that shaft, I had to order a new transmission for it. I found an OEM one for $213 delivered to my door. The local shop wanted $300+ for the same part. He also thought I was crazy to invest that kind of money into a 30-year-old machine. But hey, I'd rather do that than buy an expensive
new problem!