Mine was just erratic - sometimes It would change to the dial setting, sometimes it wouldn't, sometimes it would default to the front dash vents or the defrost. I put a vacuum pump on the actuators, they seemed to respond normally to vacuum. The FSM has a pretty detailed procedure on how to check the vacuum switching valve at the knob, but I never did that test. I figured my 20 year old vacuum lines could use replacing anyway, especially the ones in the engine bay.