Is there anyone here from JKS?
I've got the Quicker Disconnects on my TJ (part # JKs2001 for TJ w/2.5 - 4" of lift) and recently, one of the pins that thread into/bolt onto the frame to mount the discos on when they're disconnected from the axle worked its way loose and must have fallen off.
That specific part of the quicker disco kit isn't sold separately on their website. I called and held for 23 minutes until their automated system apologized for nobody being able to help, told me to call later and ended the call. I sent an email through their website and they did respond with the specific part numbers I'd need to buy (2003xx and 23259), along with an extension for a specific person - but they don't answer and haven't returned my call. I even provided my contact info in my original email for someone there to call me, but no luck.
Shortly after I bought the discos 2 years ago, one of the retaining pins broke and they were quick to respond and even sent out a bag of 4 pins to replace at no charge. They were very responsive and provided great service then, but this go around is shaping up to be a totally different experience. I'd really prefer to get a the proper replacement parts rather than zip tying the discos to the frame or rigging something else; hoping someone there may be on the forum and see this to connect and facilitate a little support!
I've got the Quicker Disconnects on my TJ (part # JKs2001 for TJ w/2.5 - 4" of lift) and recently, one of the pins that thread into/bolt onto the frame to mount the discos on when they're disconnected from the axle worked its way loose and must have fallen off.
That specific part of the quicker disco kit isn't sold separately on their website. I called and held for 23 minutes until their automated system apologized for nobody being able to help, told me to call later and ended the call. I sent an email through their website and they did respond with the specific part numbers I'd need to buy (2003xx and 23259), along with an extension for a specific person - but they don't answer and haven't returned my call. I even provided my contact info in my original email for someone there to call me, but no luck.
Shortly after I bought the discos 2 years ago, one of the retaining pins broke and they were quick to respond and even sent out a bag of 4 pins to replace at no charge. They were very responsive and provided great service then, but this go around is shaping up to be a totally different experience. I'd really prefer to get a the proper replacement parts rather than zip tying the discos to the frame or rigging something else; hoping someone there may be on the forum and see this to connect and facilitate a little support!
