I just wanted to give a shoutout to Hothead Headliners for their awesome product and top-notch customer service. Here’s a quick story: I ordered the tan headliner back in 2022 but messed up the install because I didn’t prep the hardtop properly for the 3M Velcro. About a month after buying it, I called to see if I could purchase a new Velcro kit. Instead, he wouldn’t let me pay and sent out a replacement the same day—no questions asked. Fast forward almost two years, and the Velcro adhesive is starting to let go a bit (which is normal), but it’s still holding pretty well. I called today around 4 p.m., and he personally picked up the phone like he always does. We talked about the issue and the best ways to make the install last longer. Once again, he sent me a free Velcro kit—no charge. If you’ve used these kits, you know they come with a ton of Velcro, and since it’s 3M brand, it’s probably not cheap. Long story short, great customer service is rare these days, so I wanted to give credit where it’s due! I love the headliner—it’s great for sound-deadening, insulation, and looks awesome—and it’s made in the USA. I forgot his name, but if he sees this, thanks!
