Les Schwab is so, so, sooooo ridiculously overpriced. I went there for my Duratracs originally and asked them to match the online price. They simply told me no, we don't do that. I go to Discount Tire and they matched the online price no questions asked.
Les Schwab wanted $100 more per tire for the Duratracs!
Anyways, rant over.
It is funny you say that, because we don't have a Les schwab down here, and discount always messes stuff up and can never get the balance right. I mean ever. I have never had any issues at Les Schwab, I would personally pay 100 dollars more per tire if I knew I could take it in and get it done right the first time. So far with my Ram discount has tried to balance them 6 times and finally replaced the tires and two times after that it is almost driveable. Then I just bought new tires for my jeep ran smooth as silk but were bald got new duratracs. They shake pretty bad right at 65 but clear up at 70, so I am scared to take them back because that seems to be the best they have ever done.
I haven't found any tires stores here even close to as good as Les Schwab. When I lived up there it was the only place I would get tires from and never once had to go back a second time. I think they train their guys much better there.
At discount if I ask them to spin the tire on the rim and re-balance them they look at me like it is some magic or something and refuse to do it. They will only put it on the machine, and if that isn't good enough that is all you get. I have had similar issues with Goodyear before. I wish they would expand down here. Sorry that you haven't had the same experience, but I really liked them. Also I miss good teriyaki can't seem to find that here either.