Bought replacement carpet for the 05 LJ I'm buying. Came Friday, great! Two missing pieces (both rocker panels), not great. Went to call Rockauto only to find they only have online customer service, terrible! Filled out the 'missing piece' complaint, wanting them sent ASAP but get a message saying if I don't have them by so and so date (almost 2 weeks from today) to email them, since I can't call.
VERY DISAPPOINTED in Rockauto not having phone customer service. Carpet was a little cheaper than other vendors but if I'd have known about the online only customer service thing I probably wouldn't have ordered from them.
Anyone know of a 'secret' Rockauto number to actually be able to talk to a human if you have a problem?
Sorry, rant over. Thanks for any/all help.
VERY DISAPPOINTED in Rockauto not having phone customer service. Carpet was a little cheaper than other vendors but if I'd have known about the online only customer service thing I probably wouldn't have ordered from them.
Anyone know of a 'secret' Rockauto number to actually be able to talk to a human if you have a problem?
Sorry, rant over. Thanks for any/all help.