The way I understand it, which could be wrong, Rock Auto operates similar to Amazon and essentially just offers a marketplace for buyers and sellers. If that's accurate, then no, RA has no control or "tweaks" to products sold via the website, RA is just a middle man. Honestly, we could even be buying returned items, which I've had suspicion of before.
Adventures with ACC carpet kits
- Thread starter mrblaine
- Start date
The way I understand it, which could be wrong, Rock Auto operates similar to Amazon and essentially just offers a marketplace for buyers and sellers. If that's accurate, then no, RA has no control or "tweaks" to products sold via the website, RA is just a middle man. Honestly, we could even be buying returned items, which I've had suspicion of before.
Most of the major fit problems we have had with ACC kits have been because whoever put the carpet onto the molding machine put it on crooked. We do our best to check for that issue first before cutting anything so we can return if that’s the case. You can also cut the thread on the back of the binding and remove it and have it rebound by an upholstery shop after trimming.
This is the ACC mass backed loop carpet kit that I installed in my 1976 Dodge truck. It was too long in the back and the front sides. Both of those areas binding so I cut it off and trimmed to fit. Sewed on new binding after. The bigger problem was that the transmission tunnel was molded to big and loose. So to fix that I glued a 3” thick piece of foam to the tunnel and carved it to fit the carpet.
And the finished interior.
And the finished interior.
Snips from my emails back and forth.
Based off of the photos provide the only thing we can do is sell you a new carpet kit with management inspection before the item ships.
That tells me based on the passenger footwell piece that their managers don't have a reference sample to check against or if they do, they didn't use it.
If you happen to get this carpet and you are not happy with it upon inspection your more than welcome to contact us directly and we will take a look at your concerns. We cannot replace or refund if you have cut, glued, trimmed, or altered in any manner. This item is also custom non-returnable so if you get it and decide not to install it just because then it cannot be returned.
That is when I had to really nail them down on how they expected me to check the fit into the rear corners if it has to cut around the roll bar first?
I had another issue with glue. Nothing we tried would stick to the vinyl backing. I asked them, they said to just use 3M high strength spray. Tried it with the same results, just peels right off. I finally broke out the spray glue pot and the Landau top glue that all my professional buddies use. It wouldn't stick either. Finally, we figured out if you scuff the back with acetone and a red Scotchbrite hand pad, that will remove whatever mold release they are using and then the Landau glue works perfectly.
Point of that mess is I am aware of how to get the edge binding corrected but that won't add a piece where it is too short. I'm over it and not spending one more minute on the install.
I understand your frustration as someone who also tries to do the best possible work for customers. Unfortunately the parts that are available for us to buy seem to be getting worse in quality as the owners of old companies are retiring and selling out to larger companies.
The thing that is ridiculous about ACC is that they have what could be an excellent product .. when done right, the Essex carpet with mass backing is quite nice. But the insanity of you can order two of the exact same kit and have them come out so very different like Blaine is highlighting here, and the poor customer service just makes it recommending them a no-go.
ACC was sorta communist when I dealt with them once- wasn’t impresses service wise.
The proletariat class at ACC seized the means of production away from the oppresive ruling bourgeoisie and now evenly share the wealth amongst themselves. I'm sure that is what he means.
Looks good on paper for sure. I need to replace my carpet - but I don't want carpet. Carpet is stupid in a Jeep.
Once you place the order their is zero flexibility to change without a charge- you can sense its their way or the highway - I have seen companies like that - guarding profits and losing clients- they usually don’t fare well long term.
I have a horrible situation at work now.
A guy took a high end job and bonked it up- we stand to lose 30 grand. I’ll make it right if it kills me.
I was starting to think you'd taken a hiatus from calling me stupid. I'm glad it was just my imagination.
I got a kit from Stock Interiors for my YJ. It took a lot of cutting and the fit was just mediocre at the end of the project, but it was worth it.
Post in thread ''95 Sahara, 1st YJ'
https://wrangleryjforum.com/threads/95-sahara-1st-yj.28646/post-439810
Blaine - with all respect, you're starting to sound like a Liberal: Look for offense and you'll find it. I don't play that game, stop it. Please!
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The carpet around the roll bar in the rear corner looks like it just showed up brand new from the factory. As much as ACC dropped the ball, your efforts resulted in an incredibly nice install.
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I currently have carpet and want to move away from it because of the stains and moisture retention. I still like the feel and sound of something over the tub making it more “cozy” like the carpet has offered but was always thought bedrug was that solution. What is that solution you would recommend and have done in rigs that don’t want carpet? Just leave the tub bare? Bedline?
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