So I bought the shocks from Trends Auto via Amazon and they are refusing to return and refund. This is what they told me:
"To be fair, you did select the cheapest, lowest quality shocks that Rancho offers...The RS5000X shocks are THE worst quality shocks WE SELL."
They also tell me that if I do an exchange and the second set are the same then they will blame my Jeep and I am stuck.
Andy
They were lying, the RS5000x is one of Rancho's newer upgraded gas-charged models. Rancho's most basic shock is the old stiff riding hydraulic RS5000. Are you sure what you purchased and what they shipped to you was the RS5000x and not the RS5000? Did you have to use your muscles to hold them compressed so you could install them or would they hold their position once set to the right length during the installation?So I bought the shocks from Trends Auto via Amazon and they are refusing to return and refund. This is what they told me:
They also tell me that if I do an exchange and the second set are the same then they will blame my Jeep and I am stuck.
Andy
One more time... Did you have to use your muscles to hold them compressed so you could install them or would they hold their position once set to the right length during the installation?The Rancho packaging had the right part numbers on the boxes - RS55128 and RS55240. Perhaps a mistake was made at the factory?
In my attempts to work with them they also sent me a few insults so.... not surprised they are wrong.
I told Rancho what they said about their shocks - no response back - guess they don't care or not interested in defending their own product.
Andy
That confirms they were the newer RS5000X and not the older hydraulic RS5000.They were very hard to compress - total pain to install. Andy
Here is a video of what I am experiencing. Is this normal for a TJ or excessive?
2" body lift, 33x12.5R15 tires at 28PSI, front springs are 12" high, rear springs are 8" high.
What I have done:
What I have noticed:
- Installed new Rancho RS55128 on the front and RS55240 on the rear two months ago. Noticed only a minor improvement
- New front anti-sway bar bushings and end links, torqued to specs in FSM
- New rear anti-sway bar bushings and end links, torqued to specs in FSM
- With the vehicle stationary I have tried physically moving suspension parts and nothing is loose
If this amount of movement is not normal for the TJ could it all be down to the control arms? Can they account for all of that? Or do I have a problem somewhere else?
- Front and rear lower control arm bushings are rotten. I haven't looked at the uppers but I would presume they are the same.
When I push down on the front bumper and let go it keeps bouncing for a while. Usually I would say "bad shocks" because there is more than one bounce, but how could that be in my case?
Thanks, Andy
Rancho (well the manufacturer Driv) took 10 days to get back to me. They looked at the video and confirmed they are duds.
Andy
Bounce.
I don't mind a rough ride.
Andy
Take out your Ranchos and install Bilstein 5100s in the right length. BTW, both those shocks suck, btw, despite what you hear and read. They just suck in different ways.
You may be better off with a stock style replacement.
I read on here that the Bilsteins are very hard on TJs. What are you currently running?
Andy