I think I know what you're referring to here but just to clarify, what are the "brackets/caps" that you ordered?Brackets just came off the rear drive shaft..... new brackets/caps have already been ordered.
If the U-joint came apart you should replace the whole U-joint not just caps and if by brackets you are referring to the u-joint straps then yes you should probably have new ones if they allowed the u-joint to come apart.