To combat my insanely inaccurate speedometer on my Rubicon after installing the 35s and the 5.38 Revolution gears, I decided to purchase a
Blue Monkey SpeedoHealer. This is the only unit that is 100% plug-and-play, which I really like. They also have an app to make the math easy (it's a very basic app).
Anyways, I ordered it on August 6th, knowing that there was a 21 day lead time (as mentioned in their eBay listing) since they get some of the electronics from Europe (this is what they told me when I inquired about the lead time).
I haven't received it yet, so I reached out to them the other day asking if they have any ETA on when it might ship. He told me that this shipment from Europe was taking a little longer than usual, but it should be here on Friday, so mine should ship out either this Friday or next Monday.
I was happy with that, as I was mostly just inquiring out of curiosity. Today I received an email on eBay out of nowhere from the owner of Blue Monkey Motorsports. This was what he said in his email:
Hi Chris,
Also, because we really do hate making people wait...and owning a family-run business I believe it's important to stand behind my estimated time tables, we refunded 10% of your order to take a little sting out of the extra delay.
Todd Robinson, Owner
Blue Monkey Motorsports
This was absolutely unnecessary, but also a very kind gesture. This sort of thing let's me know that this is a business that cares about customer service and satisfaction.
While I haven't received the unit itself (so I can't share my thoughts on it), everyone else seems to love it, and I'm sure I will too. More importantly though, these guys have awesome customer service.
For those that are curious, I bought it from them on their eBay store here:
http://rover.ebay.com/rover/1/711-5...0001&campid=5337789113&icep_item=322614050834