IMO, all's well that ended actually better than it could/should have. The refund should have been the difference in ship costs, but Savvy went the extra mile and is refunding all the shipping. That means customers are important to them. I'm just disappointed to see this thread show up prior to the OP actually talking to Savvy. If he had waited, all we would have heard about is how great it is to order from Savvy, and how they fixed a screw up. Not accusations of lying and deception, following someone's apparent shipping goof, which Savvy owned up to.